How Rumi works — and what we’ll never do with your data

Rumi is Quest’s AI matchmaker. It reads what you share, remembers what you tell it, and suggests people you might click with. We built it to feel like a smart, private friend — not a black box.

This page is the plain-language version of how Rumi works. The legally binding version lives in our Privacy Policy.

Three things you can hold us to

1. Transparency

You should always know when AI is involved. Rumi has its own tab, its own visual identity (a jigsaw puzzle piece), and its own voice. Whenever Rumi takes an action — sends a message, makes a suggestion, remembers a fact — it is labeled as Rumi. We don’t ghost-write messages on your behalf that look like they came from you.

2. Authenticity

Rumi shapes how you’re seen by Rumi, not how you’re seen by your matches. Your profile is your words, your photos, your choices. Rumi never reads what you and a match say to each other. (An automated safety check does, to keep people safe.)

3. Equity

We design Rumi to consider compatibility broadly, not just similarity. The goal is to surface a wide range of people you might genuinely click with, rather than narrowing toward a single pattern. Building a matching system that does this well is hard and ongoing work, and we’ll be transparent as we learn more about how Rumi behaves in practice.

What Rumi sees, and what it doesn’t

Rumi sees:

• Notes you leave Rumi and answers you give it.
• Stated facts you’ve told Rumi (favorites, dealbreakers, the kind of dates you like).
• Who you’ve liked or passed on, so it can prioritize matches.
• What you open and answer in Quest, so it learns what works for you.

Rumi does not see:

• What you and a match say to each other.
• Your photos.
• Your contact information.
• Information about other users beyond what’s needed for a specific match suggestion.

Who Rumi runs on

Rumi runs on AI models from an outside AI company — the same kind of models used by every major AI product. We chose it because it has a strong privacy posture for commercial customers: under the terms we use, your content is not used to train its models. The full disclosure lives in our Privacy Policy.

How to take it back

Rumi is the core of how Quest works, so you can’t keep using Quest with Rumi turned off. If you want to withdraw your consent: Settings → Account → Delete account. Your account and everything Rumi remembered are gone after 14 days.

Questions? Email us at privacy@thequestapp.co with subject “AI question.” Or read the full Privacy Policy.